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Empower Your Customers, Strengthen Your Brand

Easily make your customer education materials more memorable, engaging, and experiential with ThingLink. Create media that immediately inspires as it educates, like virtual tours, gamified experiences, VR interactions, and AR product guides.

Create Compelling Digital Experiences that Engage as they Educate

Communicate the value of your product and brand with learning and training opportunities that provide context, develop skills, and deepen understanding. Bring customers to you virtually, when they can't explore your site or products in person. Benefit from instant feedback, track engagement, and get individual data on the performance of your customer education content using ThingLink analytics.

KAESER Compressors

To give customers a better way to understand their complex, customizable enclosures, KAESER Compressors created more than 30 interactive 360° tours with ThingLink. These virtual experiences let customers explore systems remotely and are also used for sales training, trade shows, and marketing. The tours have increased engagement across digital channels and showcased the flexibility of KAESER's custom enclosures.

Combine ThingLink Products to Build Powerful Customer Education Experiences

Go beyond static manuals and videos with ThingLink to deliver immersive customer education. Our integrated tools make it simple to create, translate, and share interactive content across any device, so your customers can explore, learn, and succeed with your products anytime, anywhere.

Create and Share in Minutes with ThingLink’s Easy to Learn Multimedia Editor

Create materials that encourage customer exploration, like virtual tours, interactive maps, escape rooms, and other gamified experiences. Share experiences anywhere, and almost instantly, letting your customers explore your world on any device, wherever they are.

Build Courses and Micro Learning Experiences

Build courses, modules, and bite-sized learning on any product, service or subject with the intuitive and AI-powered ThingLink Scenario Builder. Create branded landing pages to launch and organize your courses to encourage participation and completion by your customers.

Create Interactive AR Guides for Your Products

Allow customers and visitors to discover, explore, and master the features of your products via the ThingLink AR App, accessed on their own devices. Add a layer of interactive digital tags to any physical object, whether that's a troubleshooting guide for an appliance or a curator's guide to a museum artefact.

Create Faster with AI-Powered Tools

Develop interactive content in super-fast time, and save costs on third-party outsourcing, with ThingLink's easy-to-master integrated tools, like Pano-to-360°, ThingLink Capture, and text-to-image generation.

Deploy Multi-Device XR Experiences

Share interactive customer education materials in multiple formats with ease. Build fully immersive experiences for VR headsets or immersive spaces that bring your products alive at trade shows and events, and empower your sales teams.

Expand Global Reach with Translation and Accessibility Features

Ensure your customer education content is scalable and inclusive with ThingLink's multiple accessibility features and instant, AI-powered translation tools.

Transform Customer Education with Immersive Marketing Content

Deliver interactive experiences that engage, inform, and support customers at every stage. From virtual tours to training academies, ThingLink's easy-to-use platform makes it quick to create immersive resources that strengthen relationships and build lasting loyalty

Improve Engagement with Interactivity

Easily make your website, social posts, blogs, or articles more informative and interactive with interactive infographics, or maps. Drive more dwell time and engagement, and see your reach accelerate.

Bring Remote Customers to You with Virtual Tours and Visits

Invite your customers or potential hires on virtual 360° visits to your site. Show products in action or development, introduce team members, illustrate your brand story, and let visitors go behind the scenes to learn more.

Build Your Community with an Immersive Training Academy

Educate sales teams, marketing teams, and customers with immersive courses that build product confidence. Publish modules at scale to deliver consistent training and create a community of brand evangelists

Empower Customers and Reduce Reliance on Support Teams

Create interactive guides and maintenance walkthroughs that cut support tickets and waiting times. Interactive resources let customers troubleshoot independently, reducing delays, improving satisfaction, and strengthening trust in your brand.

Case Studies

The Energy Training Academy provides training courses in gas and renewable heating technology. They created a 360° Virtual Tour of their campus in part as a marketing tool for their training courses, helping to promote themselves as a cutting-edge training provider and showing the full extent and layout of their training facilities.

Make Customer Education Engaging, Immersive, and Accessible with ThingLink